Support for your Weather100 device and companion mobile app. If you need help with access, registration, subscription status, location changes, or general troubleshooting, start here.
Email: support@weather100.com
Website: www.weather100.com
When contacting support, include your device ID or registration code if available.
Make sure the code is entered exactly as provided, with no extra spaces. If your code is expired, inactive, or tied to a different device or subscription, access may be denied.
If the app or device shows a subscription-related error, your Weather100 service may need renewal. Contact support and include your device ID or registration code so we can verify status.
The Weather100 app includes added mobile features not available on the device, including the ability to change location. If location-based weather content looks wrong, confirm the selected location and make sure location permissions are enabled if required.
If your Weather100 device is not refreshing weather messages, check that it has power and an active Wi-Fi connection. Temporary network issues can prevent updates from reaching the device.
First, confirm that your phone has an internet connection. If the issue continues, close and reopen the app. If access still fails, contact support with a screenshot and your code or device ID.
The Weather100 app is the mobile companion to your Weather100 device. It provides the same core weather experience in mobile form, with added app-based features such as changing location.
Yes. The app is designed as a companion product for Weather100 device owners.
Send your device ID, registration code, a short description of the issue, and a screenshot if possible. That speeds things up.
Weather100 content is location-specific. If you change location in the app, the weather messages and related content will update to reflect the new selected area.
Contact support or visit the main Weather100 website for renewal information.